At Himrooz, we strive to ensure your satisfaction with our premium organic products. This Refund Policy outlines the terms and conditions regarding returns and refunds. Please read this policy carefully before making a purchase.
Eligibility for Refunds:
To be eligible for a refund, the following conditions must be met:
- Product must be in its original packaging.
- Product must be unused and in the same condition as received.
- Return request must be made within [X] days of receiving the product.
If your return meets the eligibility criteria, follow these steps for a refund:
- Contact our customer support team to initiate the return process.
- Package the product securely and send it to the address provided by our support team.
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within [X] days.
Certain items are non-refundable, including:
- Perishable goods.
- Gift cards.
- Downloadable products.
If you have any questions about our Refund Policy, please contact us at [email@example.com].
Thank you for choosing Himrooz. We value your trust and aim to provide you with the best organic products and customer service.