Refund Policy

At Himrooz, we strive to ensure your satisfaction with our premium organic products. This Refund Policy outlines the terms and conditions regarding returns and refunds. Please read this policy carefully before making a purchase.

Eligibility for Refunds:

To be eligible for a refund, the following conditions must be met:

• Product must be in its original packaging.
• Product must be unused and in the same condition as received.
• Return request must be made within [X] days of receiving the product.

Refund Process:

If your return meets the eligibility criteria, follow these steps for a refund:

1. Contact our customer support team to initiate the return process.
2. Package the product securely and send it to the address provided by our support team.
3. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
4. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within [X] days.

Non-Refundable Items:

Certain items are non-refundable, including:

• Perishable goods.
• Gift cards.
• Downloadable products.

Contact Us:

If you have any questions about our Refund Policy, please contact us at [contact@himrooz.com].

Thank you for choosing Himrooz. We value your trust and aim to provide you with the best organic products and customer service.